NTCNet provides seasonal services to our residential and business customers. A Seasonal Plan allows you to put your Internet and or Phone service on “vacation” while you are away and easily restore them upon returning. You can only enroll in this plan once every 12 months, and you must contact us BEFORE you leave.
For the Seasonal Period, you can choose to either keep the equipment at your location or return it to us. If you choose to keep the equipment for the seasonal period, you must unplug the power to all equipment, including Wi-Fi Routers. Upon returning, if the equipment is not operational due to negligence, there may be a charge. You are responsible for all charges billed through the disconnect date.
Since all customer’s seasonal behaviors are unique, please call us at 315.845.8112 to discuss your options and rates.