About

Established in 1913, NTCNet (Newport Telephone Company) is celebrating over 106 years of service.  It is one of the oldest of New York State’s 40 independent telephone companies.  Today, the company serves approximately  240 square miles of Herkimer County and parts of Oneida and Hamilton County.

In addition to local telephone service, NTCNet provides long distance telephone and internet service.

NTCNet’s Mission & Values

NTCNet’s Mission is to create growth for its customers, shareholders, employees, and the community by:

  • Providing high quality communications services to a targeted market area.
  • Developing new communication markets.
  • Exceeding customers service expectations.
  • Promoting continual learning.
  • Achieving heightened productivity through people.
  • Applying technologies innovatively to be the provider of choice.
  • Ensuring that all activities are coordinated to meet the specific needs of targeted customer groups.

NTCNet’s People Values

By offering freedom to reach beyond what exists today, NTCNet will continue to excel in the future. NTCNet recognizes that its people are its most valuable asset. To allow the organization to grow and to meet the needs of its customers, an operating structure based on a system of shared values has been adopted. This value based operating system, endorsed by the entire company, functions around the following eight principles.

  • Treat others with uncompromising truth.
  • Lavish trust on your associates.
  • Mentor unselfishly.
  • Be receptive to new ideas, regardless of their origin.
  • Take personal risk for the organization’s sake.
  • Give credit when it’s due.
  • Do not touch dishonest dollars.
  • Put the interest of others before yourself.

Established in 1913, NTCNet (Newport Telephone Company, Inc.) is celebrating over 105+ years of service. It is one of the oldest of New York State’s 40 independent telephone companies. Today, the company serves customers throughout portions of Herkimer, Hamilton and Oneida Counties.

In addition to local telephone service, NTCNet provides long distance telephone, internet and WiFi service.

NTCNet’s Policies